Privacy Policy

Who We Are

Lunatics Landing LLC is an Ohio Limited Liability Company established in March of 2021. This system operated to assist with our business operations. This policy shall be viewed as a suppliment to our primary Privacy Policy. The suppliment encompasses the use of this portal, https://erp.internal.lunaticslanding.com.

Information Collected

Legal Entity

Choosing to do business with Lunatics Landing will require us to collect your Legal identity, this will include your name, company's legal name, and contact information. (Email, Phone, Address). This information is stored on a secure server to assist with accounting

Transactional Records

Lunatics Landing LLC enters, maintains and generates quotes, invoices and transactional history into the ERPnext system. Processing the data through ERPnext ensures we fulfill our services and support our Clients.

Additionally to comply with financial accounting standards, business auditing practices, and data security requirements, our ERPNext system automatically generates and stores internal audit logs (such as timestamps, system access records, and transaction histories). These logs are maintained strictly for administrative security and legal tax compliance and are not used for marketing or commercial tracking.

Feedback Forms

To ensure Quality Assurance, you may be requested to fill out a feedback form. This may be internal to the ERP system, or offered via Google Forms. We collect only the requested data on the forms. Data collected is then reviewed and processed by our adminsitrative team.

Cookies and Tracking

ERPnext

If you requested and have been granted a Client Access account, the system uses essential session cookies and authentication tokens. These are strictly necessary for security, maintaining your logged-in state, and ensuring the technical integrity of your session while viewing quotes, invoices, or records.

Google Analytics

We use Google Analytics to collect standard, aggregated telemetry data regarding how visitors interact with our public-facing site, pages viewed, and general usage patterns. This service utilizes tracking cookies to gather information. You can learn more via Google’s Privacy Policy and opt out using the Google Analytics Opt-out Browser Add-on.

Data Rights and Access

Client Access Portal

You have the right request access to quotes, invoices and other transactions completed with Lunatics Landing. We will be happy to provide you any data via email. You may also be granted access through a login account after verification of your identity. The customer account will have access to records associated with you. While this account may allow you to modify your contact details, the internal customer record storing your transactions can not be modified for security and auditing purposes.

Cookie Controls

You can adjust your browser settings to refuse or delete cookies at anytime. Additionally you may opt out of Google Analytics through the Google Opt-Out addon.

Data Retention

Lunatics Landing LLC is an Ohio Limited Liability Company and subject to both Ohio State and United States Federal Law. Financial and Transactional data are legally required to be retained for tax and business auditing.